Terms of Service
Overview
These Terms of Service (“Terms”) govern all Italian language lessons and related services provided by Mattia Gagliardi(“the Teacher”).
By booking a lesson or subscription via this website or through Acuity Scheduling, you (“the Student”) agree to these Terms.
All services comply with European Union law and the General Data Protection Regulation (GDPR).
Free Trial Class
New students may book one free 25-minute trial lesson with no obligation to purchase a subscription.
The free trial:
Can only be booked once per person
Must be scheduled through Acuity
Follows the same 12-hour cancellation policy as paid lessons
If the Teacher cancels, it will always be rescheduled at no cost to the Student
Lesson Plans and Subscriptions
Subscription plans of 4, 8, 12, or 16 hours per month are available.
Payments are handled securely through Acuity Scheduling, using Stripe or PayPal.
Each subscription:
It is valid for one calendar month
Renews automatically each month unless canceled before the next billing date
May be paused temporarily (e.g., for holidays) by emailing the Teacher in advance
Payments and Refunds
Payments are non-refundable once the monthly subscription period begins.
If a Student cancels before the start of the new billing month and before any lessons have taken place, a partial refund may be issued upon request.
Missed or unused lessons during an active billing period cannot be refunded or rescheduled.
If the Teacher cancels any lesson, it will always be rescheduled or fully refunded.
All payment transactions are processed by Acuity, Stripe, or PayPal, under their own terms and privacy policies.
Cancellations and Rescheduling
Students may cancel or reschedule a class at least 12 hours in advance.
A cancellation made less than 12 hours before the scheduled start or a no-show will result in the loss of that lesson hour.
Missed lessons are not recoverable.
If the Teacher cancels a class, it will always be rescheduled or refunded in full.
Lesson Format
Lessons are conducted online by default.
In-person lessons may be arranged upon agreement between the Teacher and the Student.
Responsibilities and Limitations
The Teacher provides professional Italian instruction but cannot guarantee specific results, as progress depends on individual effort.
All lesson materials and resources are the intellectual property of the Teacher and may not be shared or copied without written consent.
Students may not record lessons unless explicitly authorized in writing.
Book Purchases via Amazon
Books or materials promoted on this website that link to Amazon are sold directly by Amazon.
The Teacher does not handle any payment or shipping information related to these purchases.
Customers should refer to Amazon’s Terms of Service and Privacy Policy for all details related to their purchases.
Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Italy and the European Union.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Italy, unless otherwise required by consumer protection law.
Modifications
The Teacher reserves the right to update or modify these Terms at any time.
Updates will be posted on this website with the new effective date.
Contact
For any questions about lessons, payments, or these Terms, please contact:
Mattia Gagliardi
📧 italianteachermattia@gmail.com
